Collection: FAQ

General Information


What is InsGlo?

InsGlo is the ultra-portable NanoRF™ facial rejuvenation device. With cutting-edge technology, just 5-minute sessions visibly enhance your skin’s radiance and firmness. Break your skincare routine into quick sessions throughout the day for effortless maintenance. Enjoy glowing skin that fits seamlessly into your busy schedule!

How does it work?

InsGlo harnesses cutting-edge NanoRF™ technology, combining radiofrequency and nanocurrent technology for fast and effective facial rejuvenation. In just 5 minutes, NanoRF™ delivers multi-band frequencies that gently heat the skin’s layers, automatically adapting for consistent, optimal results. At the same time, it provides targeted nanocurrent pulses to relax muscles and tighten skin. The technology ensures deep tissue stimulation while maintaining a safe surface temperature, promoting natural collagen production and skin firming. This powerful duo works together to firm, lift, and smooth your skin, delivering visible improvements in minimal time, all with maximum comfort.

What is NanoRF™ technology?

NanoRF seamlessly integrates Multi-frequency Adjustable Radio Frequency and NanoCurrent Activation technologies, dynamically adjusting their parameters to suit individual user needs. It continuously monitors four sensor temperatures at the nanosecond level, ensuring precise control and maximum safety throughout the treatment.

NanoCurrent Activation uses ultra-low electrical currents, measured in nanoseconds and nanoamperes, to gently stimulate facial muscles and skin cells. This precise, subtle stimulation enhances collagen synthesis and improves skin elasticity, leading to smoother and firmer skin.

Unlike traditional EMS (electrical muscle stimulation), which can trigger overreactions in the sensitive facial muscles, NCA's microcurrents work at a much finer level, offering effective muscle stimulation without causing discomfort or excessive contraction. This makes it a superior approach for facial treatments, promoting a natural rejuvenation process without the harsh effects typically associated with stronger electrical currents.

Multi-frequency Adjustable Radio Frequency is a unique technology used in InsGlo devices. It utilizes multiple radio frequencies that work simultaneously, targeting various skin layers, from the epidermis to the dermis and collagen layers. This advanced feature allows deeper, more controlled stimulation of skin tissues while adjusting to different skin conditions and needs.

What sets InsGlo apart from other skincare devices in terms of its unique features?

Most skincare devices end up forgotten due to their limitations:

  • Tedious Process: Involves makeup removal, gel application, rinsing, and more.
  • Time-Consuming: Long 15-minute routines every night, with results taking weeks.
  • Evening Challenges: Long routines are hard to fit into busy nights.
  • Tethered & Bulky: Heavy, wired devices make skincare feel like a chore.

InsGlo solves these problem by:

  • Effortless Operation: Single-button use with no gels required—just press and go.
  • Quick Sessions: 5-minute treatments that easily fit into your daily routine.
  • Enjoyable Experience: Makes skincare a delightful part of your day, not just a nighttime obligation.
  • Portable & Stylish: Weighs only 80g and looks like a lipstick, allowing you to take it anywhere and use it anytime.

With InsGlo, skincare is no longer a chore; it’s a fun and effective part of your everyday routine!

Is InsGlo suitable for all skin types?

Yes, InsGlo is designed to be gentle and effective for all skin types, including sensitive skin. Beginners should start with the lowest setting and perform a patch test. Individuals with specific skin conditions should refer to the contraindications. Daily sunscreen use is essential for protecting treated skin.

Is InsGlo safe and painless?

Yes, InsGlo treatments are designed to be safe and painless, delivering comfortable, gentle heat while effectively stimulating the skin. However, as individual sensitivity and discomfort levels may vary depending on the treatment area, it is recommended to begin with the lowest setting and gradually adjust as needed for optimal comfort.

Is InsGlo only designed for women?

No, InsGlo is suitable for all adults, regardless of gender, who wish to enhance the appearance of their skin.

Applications


How long does it take to see results?

Visible results from InsGlo treatments can often be seen in just 5 minutes. For long-term improvements, you can break down longer sessions into shorter treatments throughout the day whenever you have some free time, allowing for consistent use without disrupting your schedule.

How often should I use InsGlo?

Each InsGlo session lasts about 5 to 15 minutes, resembling a muscle training exercise. You can choose to have a longer session or split your usage into multiple shorter ones throughout the day. We recommend either a single 15-minute session daily or breaking it down into 3 to 4 mini sessions. There's no need to use it for more than 15 minutes in total each day.

How should I prepare my skin before using InsGlo?

To prepare your skin before using InsGlo, you have two options:

  1. Without Gel: You can use InsGlo directly on your skin without any gel. In this case, you might want to use highest settings to achieve visible results.
  2. With Conditioning Gel: For enhanced performance, you can apply InsGlo conditioning gel before use. Start with the lowest settings to gauge your comfort level, as the gel will absorb into your skin, eliminating the need for rinsing afterward. However, washing your face after use is also acceptable.

What should I do if the gel dries out too quickly during use?

InsGlo is designed for short sessions, and the InsGlo skin conditioning gel is formulated to be absorbed within 5 to 10 minutes. If the gel dries out too quickly, simply mist your face with water before applying the gel to help maintain moisture throughout the treatment.

Can I use InsGlo alongside other skincare treatments?

Yes, you can apply moisturizers or serums after using InsGlo. However, if you're considering using other skincare devices in conjunction with InsGlo, we recommend consulting our customer service for guidance on combining treatments. InsGlo offers comprehensive benefits on its own, so additional devices may not be necessary. Also, always start with the lowest settings to ensure comfort and effectiveness.

Is it safe to use InsGlo in conjunction with professional treatments like Botox or fillers?

Yes, InsGlo can safely complement professional treatments like Botox and fillers due to its strict temperature control. However, it's advisable to consult your dermatologist for personalized guidance to ensure optimal results and safety.

Does InsGlo have clinically tested results?

Yes, InsGlo has been subjected to thorough clinical testing. The results from a 28-day clinical trial include:

  • A remarkable 94% of participants reported noticeable improvements in their skin.
  • 85% experienced better skin texture, highlighting its effectiveness.
  • 73% observed visible enhancements across various areas.
  • Additionally, 69% saw a reduction in wrinkles and fine lines.

We are currently finalizing the report, and preliminary visual results can be found at the end of the page.

Device


How do I properly clean my InsGlo device?

To maintain your InsGlo device, gently wipe it with a soft cloth, like microfiber, after each use to remove any residue and keep it in top condition.

Can I clean my InsGlo device by rinsing it under water?

No, do not rinse your InsGlo device under water or submerge it, as it is not waterproof. Cleaning it in this manner could damage the internal components.

Can I use other gels with InsGlo?

InsGlo can be used without gel; however, we recommend using InsGlo’s skin conditioning gel for optimal performance. While other gels can be used, their effectiveness may vary. For the best results, you can either apply InsGlo directly or use the designated InsGlo gel.

Is it okay to leave my InsGlo device on the charger?

While InsGlo is equipped with an intelligent Battery Management System (BMS) to prevent overcharging, it’s still recommended to remove the device from the charger once fully charged to maximize long-term battery health.

Are there any potential side effects?

Some users may experience mild redness after treatment, which usually fades shortly. If the redness lingers or other side effects occur, stop using the device and consult a healthcare professional.

Troubleshooting


My device shuts down during use—is this normal?

Yes, the device is programmed to automatically shut down after a 15-minute session. It is not recommended to use InsGlo for extended periods in a single session to ensure optimal performance and safety.

Why does my InsGlo emit a series of short beeps?

Three short beeps in a row indicate a low battery and that the device needs to be recharged. Other beep patterns may signal different error codes. Try turning the device off and back on to see if the beeps persist. Be sure to check the LED indicator lights along with the beeps, and refer to the error codes in the user manual for more information.

Why doesn’t my InsGlo device feel very hot during use?

InsGlo’s effectiveness isn’t dependent on surface heat alone. While you may feel some warmth, the RF energy works by penetrating deep into the skin, stimulating collagen production without needing to generate excessive heat on the surface.

Can I still use InsGlo when the battery is low?

No, the device will emit three beeps and will not turn on if the battery is low. This is to protect the battery's health.

InsGlo harnesses cutting-edge NanoRF™ technology for fast and effective facial rejuvenation. In just 5 minutes, NanoRF™ delivers multi-band frequencies that gently heat the skin’s layers, automatically adapting for consistent, optimal results. At the same time, it provides targeted nanocurrent pulses to relax muscles and tighten skin. This powerful duo works together to firm, lift, and smooth your skin, delivering visible improvements in minimal time, all with maximum comfort.

The graphic depicts the outcomes of using InsGlo over 28 days, highlighting a smoother and firmer facial appearance alongside a reduction in facial lines. This is part of our clinical testing.